(940) 289-7609
Emergency Water Cleanup · North Texas
24/7 Emergency Water Damage Cleanup
Water in your home or business? Speak with our team now for water extraction, moisture assessment, and structural drying.
Call Now — 24/7 Emergency Help(940) 289-7609
Live calls answered 24/7. Tell us your location and what happened.
24/7 live answering • Water extraction • Moisture monitoring
What happens next
From the first call to a drying plan.
We explain the next steps so you know what to expect.
01 / TALK WITH OUR TEAM
Tell us what happened
Share your address, the source of the water if known, and the affected rooms. We confirm availability and discuss the response.
02 / ASSESS & EXTRACT
Address the water damage
We inspect affected areas, check moisture, explain the proposed work, and extract standing water as appropriate.
03 / DRY & DOCUMENT
Monitor the drying
Drying equipment and moisture checks guide the work. We document affected materials and progress to support the next steps.
Local emergency service
Serving North Texas communities.
Serving Allen, Aubrey, Celina, Corinth, Cross Roads, Denison, Denton, Frisco, Hickory Creek, Highland Village, Lake Dallas, Lewisville, Little Elm, McKinney, Oak Point, Paloma Creek, Plano, Prosper, Shady Shores, Sherman, and The Colony, including the 75068 and 76227 areas. Call with your ZIP code so we can confirm service and estimated arrival.
We can provide photos, moisture readings, and work documentation for your records and insurance claim. Your insurer determines coverage under your policy.
What we help with
Water extraction: Remove standing water from affected areas.
Structural drying: Use air movement and dehumidification based on the conditions.
Moisture assessment: Check affected materials and track drying progress.
Clear communication: Explain the proposed scope and next steps before work begins.
Customer experiences
Hear from our customers.
Ryan Streeter
4 weeks ago
I had a phenomenal experience with S&S Restoration. I had never dealt with water damage in my home before, so I was unsure of what to do or what to expect throughout the process. From my first call, their team stepped into action immediately. They answered all of my questions, came out promptly to assess the damage, and began water mitigation the very next morning.
The entire team was highly communicative and made it easy to stay informed. They provided regular updates by phone and text, and they thoroughly documented everything along the way. That documentation was especially valuable when working with the insurance company, because it ensured all necessary information could be shared accurately and efficiently.
After the mitigation process was complete and they confirmed the home was fully dry, even taking a couple of extra days to be absolutely certain, the reconstruction team stepped in right away. They worked closely with the mitigation team to make sure everything would be restored exactly as it was before the damage occurred.
Dylan and the reconstruction team were organized, professional, and prepared to get started quickly. They worked directly with the insurance company to obtain approval for reconstruction and helped address supplements when needed, ensuring the work could be completed properly and professionally. Everyone I worked with was timely, knowledgeable, detail-oriented, and accurate in explaining the estimate, scope of work, and overall process.
I truly had a five-star experience and would recommend S&S Restoration to anyone needing water mitigation or reconstruction services. There was always an open line of communication with supervisors, managers, and on-site professionals, and I felt seen and heard anytime something needed to be discussed. Although dealing with water damage is stressful, they made the entire process as simple and smooth as possible. I would not have wanted to hire anyone else.
I hope I never have to go through a situation like this again, but if I do, I would absolutely hire S&S Restoration. A special thank-you to Jacob, Dylan, Doug, and Shelby y’all are awesome!
Ryan Broussard
2 months ago
SS Restoration (Dylan, Luis, & crew) did an amazing job from start to finish. They responded quickly, kept us informed, and handled the remodel thoroughly after the water remediation was complete. They did an excellent job with the repairs, including new flooring, insulation, drywall, trim, and paint. Even though it was a stressful time to endure, our home looks even better than it did before the flood!
They were professional, reliable, and highly recommended.
Ron C.
3 months ago
Great work! Very reliable and professional. I was very pleased with the finished product.
Jace Robinson
4 months ago
Tyler and Saul were great to work with. SS was able to come out quickly after my water heater leaked through my garage ceiling. They checked for the extent of damage, dried it all out, and hauled away the demo and damaged items. They also stayed in touch with me throughout the service with updates. Highly recommend!
James Wilson
4 months ago
I had a flood in my bathroom, and Jacob helped me get the situation under control fast. Obviously, dealing with water damage is stressful, but he was incredibly understanding, accommodating, and professional the entire time. He gave great advice, explained everything clearly, and handled himself really well from start to finish.
Huge thanks to Jacob and the whole company. They were great to work with, and Jacob specifically crushed it. I’d absolutely recommend them to anyone dealing with a water restoration issue.
Dennis Sharp
5 months ago
Very pleased with the quality of work and professionalism. Alfredo did a great job drying the water soaked areas on both floors and Jose did a great job on the Sheetrock repairs and sparkling. The painters also did great work. Very satisfied. I highly recommend this company.
Sandy Techniques
7 months ago
I had such a great experience with SS Water Restoration! From the very first call to the final day of the job, everything was handled professionally and with care. The front desk was always responsive and helpful, which immediately put me at ease.
Jacob and Saul were absolutely wonderful to work with — they were so kind, respectful, and genuinely cared about doing a great job. Their work was excellent, and they made sure everything was done right from start to finish.
What really stood out to me was their honesty. I had received several unbelievably high quotes before, but SS Water Restoration offered fair, transparent pricing without any pressure. It made a huge difference in my decision, and I’m so glad I chose them.
I truly felt like I was in good hands the entire time. I would definitely use them again in a heartbeat and highly recommend them to anyone needing restoration services!
Carolyn Arnold
11 months ago
2nd Review, I did a preliminary one when the work first started and now the work is done and iit's still 5 stars! Shelby, Dylan, Richard, Luis and everyone at SS were fantastic. They were attentive, courteous, showed up on time and did what they said they would throughout out the entire process. They did a fantastic job from start to finish. We could not be happier! I highly recommend them!
Yuri Gartstein
12 months ago
Richard and the team were impeccable in their care and quality of work.
Response from the owner
Thank you, Yuri, for your kind words! We're thrilled to hear that Richard and the team provided you with impeccable service. Your satisfaction is our top priority, and we appreciate your support!12 months ago
Karen C
1 year ago
SS Home Restoration responded quickly when part of my ceiling caved in due to a clogged AC system that caused my ceiling to leak. They didn’t service the AC, but efficiently dried out the area, including the attic, with a dehumidifier and sealed the ceiling with plastic until it can be restored. The technician was professional and courteous, and the work was done promptly. I’m very satisfied with their service and would gladly recommend them to others.
Response from the owner
Thank you so much for taking the time to share your experience! We’re really sorry you had to go through that kind of ceiling damage—it can be a mess—but we’re glad we could step in quickly and help prevent it from getting worse. Our team works hard to make situations like this as stress-free as possible, and it means a lot to hear you were happy with the service. We truly appreciate the recommendation!1 year ago
Tami G
1 year ago
We had rain enter 2 rooms of our home last week. Given the extent of the water I felt it was important to contact a water restoration company for a full evaluation. I chose SS because they were a locally owned business with great reviews and Ive had only positive interactions with everyone on their team! The lady who answered the phone was polite, informative, and understanding of my anxiety. She sent Alfredo out the same day to give a free inspection and report. Water was found in our walls and still in the floors...he explained his testing as he went and was VERY thorough. I know he was here longer than he had anticipated. He was concerned about the extent of the damage and encouraged us to involve our insurance company. I did reach out to them, but since the culprit was likely faulty roof (new only 2 years ago and still under warranty), my insurance said they wouldn't accept the claim. I opted to have SS restoration at least come get started on the drying. They were at my home and had the equipment running within hours of my signing a contract. Shelby was very knowledgeable, answering many questions, explaining options, and just being a great person to work with. SS restoration worked with me at every step to ensure proper remediation was completed while also keeping it affordable, since we were paying for this repair out of pocket....even scaling back the estimate to allow us to see where things were at after drying and before proceeding to remove affected drywall and insulation. There has been consistent communication from their team at every step of the process. The demolition crew came as scheduled today to remove the damaged areas, they were efficient, did the work I was expecting, dealt with some mold found after things were cut open, and cleaned up after their work. Again, staff were friendly, answered questions and provided clear communication at every step.....including connecting us with their company contractor who will handle replacing insulation and drywall. Thank you for giving me peace of mind in this very stressful and scary situation!
Response from the owner
Thank you so much for taking the time to share your experience in such detail. We know how stressful and overwhelming water damage can feel, and it means the world to us that our team was able to give you peace of mind through the process.
Alyssa will be touched to hear that her patience and care on the first call helped ease your anxiety. Alfredo is one of the most thorough inspectors we’ve ever had, and he’ll be proud to know his extra time and effort made a difference for you. Shelby takes great pride in making sure customers fully understand their options, and I’m glad her knowledge and communication shined through. I’ll also pass your kind words along to the demo crew—they work hard to make sure the job is done right, safely, and cleanly.
We truly appreciate you choosing SS Water Restoration, especially in a situation where insurance didn’t step in. Thank you for trusting us with your home—we’re grateful we could stand by your side through a tough time.
SS Water Restoration Team
1 year ago
Susan Hamilton
1 year ago
I highly recommend SS Water Restoration. It is not a great thing when you have to call them but they know this and work with you to make it as painless as possible. Alyssa answered the phone and let me know the process and got me scheduled quickly. After that I worked with Shane. He was very thorough and was able to work with me on times. He was great at communicating the process and keep me up to date on what was going on and what would be coming up. I truly appreciated everyone I worked with. Great company.
Response from the owner
Thank you so much for your kind words and recommendation! We know no one ever wants to be in a situation where they need our services, so it means a lot that you felt we helped make the process easier. Alyssa takes so much pride in guiding our customers from the very first call, and I’ll be sure to share your feedback with her. Shane will also be thrilled to hear that his communication and flexibility stood out—he truly cares about making sure everything goes smoothly. We’re grateful you trusted us to help, and your appreciation reminds our whole team why we do what we do.
SS Water Restoration Team1 year ago
Brandt Brooks
1 year ago
SS Water Restoration was SO GREAT! After a huge water damage/mold problem, they came in and absolutely put in the work to get us back in as soon as possible on such a huge job. Dylan was the lead on this project and made sure to stay in contact with me constantly on the process and what was happening. If I needed to reach out and talk, he would pick up in the middle of dealing with my house and all the other projects the company was working with! You could tell they take each project to heart and want the best job done in the least amount of time possible for such a large project. The good thing is they have a rebuild part of the company as well, so it was all with the same people and made it such an easier process when dealing with all the headaches of insurance, communication and the entire project in general. Me and my family are so grateful for the work that SS Water Restoration and Construction did for us. Our new kitchen, living room and bedroom look outstanding and it’s all better than before! 5 STARS!
Response from the owner
Thank you so much for your incredible review! We’re honored to have been part of your recovery journey after such a major water and mold event. Hearing that Dylan and the SS Water Restoration team delivered on communication, urgency, and craftsmanship means the world to us. We know how overwhelming insurance and reconstruction can be, which is exactly why we built a full-service team—from mitigation to rebuild—to make the process as seamless and stress-free as possible.
Your kind words affirm the heart and hustle we put into every project. It’s more than just construction—it’s about restoring peace of mind. We’re thrilled your new kitchen, living room, and bedroom exceeded expectations and helped turn a disaster into something even better than before.
From all of us at SS Water Restoration, thank you for your trust and support. We’re grateful for the opportunity to serve you and your family!1 year ago
Tulasi Pothuganti
1 year ago
Recently, one of our water pipes developed a small hole, causing water to leak rapidly. When we called SS Water Restoration, they responded immediately. Seeing how stressed we were, the team calmed us down first and quickly got to work clearing out all the water.
After removing the water, they set up dehumidifiers to prevent further damage to our home. They also made sure the area was fully dried and handled everything related to insurance, making the entire process so much easier for us.
A huge thank you to Stephen, Shelby, Rick, and the entire team for your incredible hard work, professionalism, and reliability. We’re so grateful for your help!
Response from the owner
Thank you so much for your kind words and thoughtful review! We’re incredibly grateful you chose SS Water Restoration during such a stressful time. When it comes to water damage emergencies, rapid response and clear communication are critical—and we’re so glad to hear our team delivered on both.
Stephen, Shelby, Rick, and the entire crew work tirelessly to provide top-notch water removal, structural drying, and insurance support services. Your feedback validates our commitment to excellence and compassion in the restoration industry.
If you or anyone you know experiences water damage, burst pipes, or needs emergency water extraction, mold prevention, or dehumidification services in the future, don’t hesitate to call us. We're proud to be a trusted name in professional water damage restoration, flood cleanup, and home moisture mitigation in your area.
Thank you again for the opportunity to serve you. We're always here to help!
—SS Water Restoration1 year ago
Anne Malone
2 years ago
SS Water Restoration was amazing. Tuesday we were hit with 80 mph strait line winds that pulled out skylight off. It rained in the house for hours while we waited for the company the insurance company dispatched to come out. When it became obvious that company was not coming out I called FSS Water Restoration. They were there within what seemed like less than an hour. They worked quickly to tarp up the area and pulled wet materials from the house and started running fans. They came back every day to check the levels. I know it would have been so much worse if they had not arrived on Tuesday so fast. I would highly recommend this service to anyone. And Richard was just the best. So nice and very knowledgeable. This was the best experience we have had with a water restoration company.
Before you call
Questions during a water emergency
Can you come out today or overnight?
Our phone line is answered 24/7. Response time depends on your address, road conditions, and crew availability. Call to confirm an estimated arrival for your property.
Do you repair the leaking pipe or appliance?
Our focus is water damage cleanup and drying. Tell us whether the source is still leaking so we can discuss coordination with a plumber or the appropriate repair professional.
How much will the cleanup cost?
The scope depends on the affected area, materials, water conditions, and drying needs. We assess the damage and explain the proposed work and pricing before you authorize it.
How long will drying take?
Timing varies with the materials and extent of moisture. We use moisture checks to assess progress rather than promising every property will dry on the same schedule.
Should I call or submit the form?
Call for active flooding or immediate dispatch questions. The form is a callback request and does not confirm that a crew has been dispatched.
Prefer a callback?
Tell us where you need help.
For immediate help, call (940) 289-7609. A form request does not confirm dispatch.
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Water damage? We answer 24/7.Call Now: (940) 289-7609
