24/7 emergency water removal across North Texas
Standing water after a supply-line failure, appliance leak, or overflow needs prompt attention. SS Water Restoration provides water extraction for homes and businesses in Plano, Frisco, Prosper, Krugerville, and surrounding communities. Our IICRC-certified firm and certified technicians remove accessible water, check affected materials, and plan the drying work that follows.
Water extraction and drying solve different problems
Water extraction removes liquid water from affected surfaces and materials. Structural drying addresses moisture that remains in building materials after the standing water is gone. A floor can feel dry on top while moisture remains beneath it or behind nearby baseboards.
Our team evaluates both the visible water and the surrounding materials. Extraction is part of a coordinated water damage restoration process, with the next steps based on the source, extent of damage, and materials involved.
What to expect from our water removal service
- Tell us what happened. When you call, share the property location, affected rooms, and whether water is still entering. We discuss access and dispatch availability.
- Assess the affected area. We check the water source, visible damage, and moisture in surrounding materials to establish the scope of work.
- Extract accessible water. Equipment and extraction methods are selected for the volume of water, access, and affected flooring or other materials.
- Plan drying and material removal. We explain what can be evaluated for drying and where removal may be needed because of contamination, damage, or trapped moisture.
- Document the work. Photos and moisture observations help record the condition of the property and the mitigation work performed.
Water removal after common household leaks
We respond to water damage from burst or failed supply lines, washing machine and dishwasher leaks, water heater leaks, and overflows. The source and condition of the water affect how the loss is handled. Tell us about any suspected sewage contamination when you call so the response can be planned accordingly.
For wet carpet, flooring, walls, and cabinets, the decision to dry or remove materials depends on more than surface appearance. Our technicians assess the assembly and explain the recommended next steps before proceeding with the agreed work.
What to do while waiting for help
Keep people and pets away from standing water, wet electrical equipment, and sagging ceilings. If the water supply can be shut off from a safe, dry location, stop the flow. Avoid entering an unsafe area to reach a valve or belongings. Take photos from a safe location and tell our team about any access hazards.
Water extraction questions
Does removing the standing water finish the job?
Often, additional drying is needed. Moisture checks help determine whether walls, flooring, cabinets, or other materials remain wet and whether drying equipment is appropriate.
How much does water extraction cost?
The scope depends on the affected area, water conditions, access, materials, and equipment required. We explain the proposed work and estimate after assessing the loss.
Can you provide documentation for my insurance claim?
We can provide documentation of the affected areas and mitigation work for your claim review. Your insurer determines coverage under your policy. See our Texas water damage claim guide for preparation tips.
Which areas do you serve?
Our water damage team serves Plano, Frisco, Prosper, Krugerville, and nearby North Texas communities. Visit our locations page or service area directory, and call to confirm availability at your property.
Get help with standing water
Call 469-737-0296 to discuss your water loss. For additional guidance, read our water damage restoration timeline.
