About SS Water Restoration – Your Trusted Experts

Our Commitment to Quality & Customer Service

When water damage occurs, you need a team that responds quickly, works efficiently, and delivers lasting results. At SS Water Restoration, we do not just fix water damage—we restore homes and businesses and protect your peace of mind. Our team is dedicated to providing top-quality service every step of the way, ensuring your property is safe, clean, and fully restored.

With a strong focus on customer care, we understand the stress that comes with water damage. We are here to guide you through the process with compassion and expertise. We take pride in going above and beyond to ensure that you receive the highest level of care and attention to detail. You can trust us to restore your space to its pre-damage condition with minimal disruption to your life.

Our Story

SS Water Restoration was founded with a simple mission: to help people recover from unexpected disasters with confidence. We know how stressful and overwhelming it can be to deal with water damage, mold growth, or sewage issues, which is why we provide prompt and reliable solutions. Our team was built on professionalism, responsiveness, and genuine customer care.

Over the years, we have earned the trust of homeowners and business owners by consistently delivering high-quality restoration services. Every project we undertake is handled precisely, ensuring properties are restored efficiently while causing minimal disruption.

Our work goes beyond simple repairs; we restore homes and businesses so families and owners can move forward with peace of mind. With a strong commitment to customer satisfaction, we strive to make the restoration process as seamless as possible, offering guidance, support, and expert service every step of the way.

The Story Behind SS Water Restoration - Our Commitment to You

At SS Water Restoration company we are driven by a clear purpose, a compelling vision, and unwavering values. Together, our mission, vision, and values form the foundation of our organization, inspiring us to make a positive impact in the field.

Our Mission

Our mission is to provide expert water damage restoration and mold remediation with integrity, efficiency, and care. We believe every home and business deserves to be safe and free from water damage or hazardous mold. That is why we act quickly, using advanced restoration techniques to return your property to its original condition. We do not just remove the damage—we take proactive steps to prevent future issues and ensure long-term protection.

Our team is committed to keeping clients informed and supported, providing clear communication and honest recommendations throughout the process. Your safety and peace of mind are at the core of everything we do.

Our vission

We aim to set the standard for water damage restoration. Our vision is to be the company people trust in times of crisis, known for our dedication, expertise, and unwavering commitment to quality. We ensure that our clients receive the best service possible by staying ahead of industry advancements and continuously improving our processes.

We want to be more than just your restoration company—we want to be a reliable partner in protecting homes and businesses from water-related damage. Our focus is not just on fixing immediate issues but on providing solutions that keep properties safe and secure for years to come.

Our Values

At SS Water Restoration, our values define who we are and guide everything we do. We are committed to exceptional service, ensuring every client feels supported, respected, and confident in our work. These core values reflect our dedication to excellence and the trust we build with every project we undertake.

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Integrity

We believe in honest communication and transparency. Our team provides clear explanations, fair solutions, and reliable service, ensuring that our clients always feel informed and respected. We operate with integrity in every interaction, never cutting corners or offering misleading information. Your trust is our top priority, and we work hard to earn and maintain it.

Reliability

Emergencies happen at any time, and when they do, you need a team you can count on. That’s why we are available 24/7, responding promptly to minimize damage and restore your property as quickly as possible. Our dependable team arrives fully equipped, ready to handle water damage of any scale with efficiency and professionalism.

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Quality

Every restoration process is handled with precision, care, and the highest industry standards. From initial assessment to final restoration, we use state-of-the-art equipment, proven techniques, and meticulous attention to detail to ensure long-lasting results. Our commitment to quality means you receive solutions that restore and protect now and in the future.

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Customer Care

We understand how stressful and overwhelming water damage can be. Our team prioritizes client needs, offering compassionate support, clear communication, and timely updates throughout the entire restoration process. We take the time to address your concerns, answer your questions, and provide a smooth, stress-free experience from start to finish.

At SS Water Restoration, these values are more than just words—they are the foundation of everything we do. We take pride in restoring not just properties but also peace of mind.

Gallery

Take a look at some of our past restoration projects. Our team has restored countless homes and businesses, from minor leaks to extensive flood damage. Browse through our gallery to see the quality of our work and how we can help you, too.

small room restored to aesthetic kitchen

woman inspecting ceiling for mold remediation

Restoring What Matters Most, With Precision & Care

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SS Water Restoration

5.0

Based on 114 reviews

review us on

Carolyn Arnold

15:36 24 Nov 25

2nd Review, I did a preliminary one when the work first started and now the work is done and iit's still 5 stars! Shelby, Dylan, Richard, Luis and everyone at SS were fantastic. They were attentive, courteous, showed up on time and did what they said they would throughout out the entire process. They did a fantastic job from start to finish. We could not be happier! I highly recommend them!

Yuri Gartstein

19:27 29 Oct 25

Richard and the team were impeccable in their care and quality of work.

Response from the owner 11:54 03 Nov 25

Thank you, Yuri, for your kind words! We're thrilled to hear that Richard and the team provided you with impeccable service. Your satisfaction is our top priority, and we appreciate your support!

Jill Soyez

18:17 10 Sep 25

Thank you Shelby for great advice.

Response from the owner 17:07 18 Sep 25

Thank you!

Karen C

21:08 26 Aug 25

SS Home Restoration responded quickly when part of my ceiling caved in due to a clogged AC system that caused my ceiling to leak. They didn’t service the AC, but efficiently dried out the area, including the attic, with a dehumidifier and sealed the ceiling with plastic until it can be restored. The technician was professional and courteous, and the work was done promptly. I’m very satisfied with their service and would gladly recommend them to others.

Response from the owner 16:17 09 Sep 25

Thank you so much for taking the time to share your experience! We’re really sorry you had to go through that kind of ceiling damage—it can be a mess—but we’re glad we could step in quickly and help prevent it from getting worse. Our team works hard to make situations like this as stress-free as possible, and it means a lot to hear you were happy with the service. We truly appreciate the recommendation!

Saul Adonay Herrera

20:59 26 Aug 25

Response from the owner 16:43 09 Sep 25

Thank you!

Tami G

21:38 22 Aug 25

We had rain enter 2 rooms of our home last week. Given the extent of the water I felt it was important to contact a water restoration company for a full evaluation. I chose SS because they were a locally owned business with great reviews and Ive had only positive interactions with everyone on their team! The lady who answered the phone was polite, informative, and understanding of my anxiety. She sent Alfredo out the same day to give a free inspection and report. Water was found in our walls and still in the floors...he explained his testing as he went and was VERY thorough. I know he was here longer than he had anticipated. He was concerned about the extent of the damage and encouraged us to involve our insurance company. I did reach out to them, but since the culprit was likely faulty roof (new only 2 years ago and still under warranty), my insurance said they wouldn't accept the claim. I opted to have SS restoration at least come get started on the drying. They were at my home and had the equipment running within hours of my signing a contract. Shelby was very knowledgeable, answering many questions, explaining options, and just being a great person to work with. SS restoration worked with me at every step to ensure proper remediation was completed while also keeping it affordable, since we were paying for this repair out of pocket....even scaling back the estimate to allow us to see where things were at after drying and before proceeding to remove affected drywall and insulation. There has been consistent communication from their team at every step of the process. The demolition crew came as scheduled today to remove the damaged areas, they were efficient, did the work I was expecting, dealt with some mold found after things were cut open, and cleaned up after their work. Again, staff were friendly, answered questions and provided clear communication at every step.....including connecting us with their company contractor who will handle replacing insulation and drywall. Thank you for giving me peace of mind in this very stressful and scary situation!

Response from the owner 17:50 23 Aug 25

Thank you so much for taking the time to share your experience in such detail. We know how stressful and overwhelming water damage can feel, and it means the world to us that our team was able to give you peace of mind through the process.Alyssa will be touched to hear that her patience and care on the first call helped ease your anxiety. Alfredo is one of the most thorough inspectors we’ve ever had, and he’ll be proud to know his extra time and effort made a difference for you. Shelby takes great pride in making sure customers fully understand their options, and I’m glad her knowledge and communication shined through. I’ll also pass your kind words along to the demo crew—they work hard to make sure the job is done right, safely, and cleanly.We truly appreciate you choosing SS Water Restoration, especially in a situation where insurance didn’t step in. Thank you for trusting us with your home—we’re grateful we could stand by your side through a tough time. SS Water Restoration Team

Susan Hamilton

00:51 20 Aug 25

I highly recommend SS Water Restoration. It is not a great thing when you have to call them but they know this and work with you to make it as painless as possible. Alyssa answered the phone and let me know the process and got me scheduled quickly. After that I worked with Shane. He was very thorough and was able to work with me on times. He was great at communicating the process and keep me up to date on what was going on and what would be coming up. I truly appreciated everyone I worked with. Great company.

Response from the owner 17:48 23 Aug 25

Thank you so much for your kind words and recommendation! We know no one ever wants to be in a situation where they need our services, so it means a lot that you felt we helped make the process easier. Alyssa takes so much pride in guiding our customers from the very first call, and I’ll be sure to share your feedback with her. Shane will also be thrilled to hear that his communication and flexibility stood out—he truly cares about making sure everything goes smoothly. We’re grateful you trusted us to help, and your appreciation reminds our whole team why we do what we do.SS Water Restoration Team

Brandt Brooks

20:11 10 Jul 25

SS Water Restoration was SO GREAT! After a huge water damage/mold problem, they came in and absolutely put in the work to get us back in as soon as possible on such a huge job. Dylan was the lead on this project and made sure to stay in contact with me constantly on the process and what was happening. If I needed to reach out and talk, he would pick up in the middle of dealing with my house and all the other projects the company was working with! You could tell they take each project to heart and want the best job done in the least amount of time possible for such a large project. The good thing is they have a rebuild part of the company as well, so it was all with the same people and made it such an easier process when dealing with all the headaches of insurance, communication and the entire project in general. Me and my family are so grateful for the work that SS Water Restoration and Construction did for us. Our new kitchen, living room and bedroom look outstanding and it’s all better than before! 5 STARS!

Response from the owner 17:27 17 Jul 25

Thank you so much for your incredible review! We’re honored to have been part of your recovery journey after such a major water and mold event. Hearing that Dylan and the SS Water Restoration team delivered on communication, urgency, and craftsmanship means the world to us. We know how overwhelming insurance and reconstruction can be, which is exactly why we built a full-service team—from mitigation to rebuild—to make the process as seamless and stress-free as possible.Your kind words affirm the heart and hustle we put into every project. It’s more than just construction—it’s about restoring peace of mind. We’re thrilled your new kitchen, living room, and bedroom exceeded expectations and helped turn a disaster into something even better than before.From all of us at SS Water Restoration, thank you for your trust and support. We’re grateful for the opportunity to serve you and your family!

Zhibin Hong

17:40 01 Jul 25

Response from the owner 17:27 17 Jul 25

We appreciate your feedback.

Tulasi Pothuganti

17:03 01 Jul 25

Recently, one of our water pipes developed a small hole, causing water to leak rapidly. When we called SS Water Restoration, they responded immediately. Seeing how stressed we were, the team calmed us down first and quickly got to work clearing out all the water.

After removing the water, they set up dehumidifiers to prevent further damage to our home. They also made sure the area was fully dried and handled everything related to insurance, making the entire process so much easier for us.

A huge thank you to Stephen, Shelby, Rick, and the entire team for your incredible hard work, professionalism, and reliability. We’re so grateful for your help!

Response from the owner 17:29 17 Jul 25

Thank you so much for your kind words and thoughtful review! We’re incredibly grateful you chose SS Water Restoration during such a stressful time. When it comes to water damage emergencies, rapid response and clear communication are critical—and we’re so glad to hear our team delivered on both.Stephen, Shelby, Rick, and the entire crew work tirelessly to provide top-notch water removal, structural drying, and insurance support services. Your feedback validates our commitment to excellence and compassion in the restoration industry.If you or anyone you know experiences water damage, burst pipes, or needs emergency water extraction, mold prevention, or dehumidification services in the future, don’t hesitate to call us. We're proud to be a trusted name in professional water damage restoration, flood cleanup, and home moisture mitigation in your area.Thank you again for the opportunity to serve you. We're always here to help!—SS Water Restoration

Need Emergency Assistance?

Water damage does not wait for convenient times, and neither should you. When disaster strikes, immediate action is crucial to prevent further damage to your property. That is why our team at SS Water Restoration is available 24/7, ready to provide quick and effective restoration services to protect your home or business. Whether it is a burst pipe, flooding, or another emergency, we have the expertise to handle it all.

Our dedicated professionals are equipped with the latest technology and tools to assess, restore, and protect your space. We understand the urgency and emotional toll water damage can have on your property, so we prioritize fast response times and thorough, high-quality work. Call us now, and let us help you restore what matters most.

At SS Water Restoration, we are not just another service provider—we are a team you can rely on in your time of need. When water damage threatens your space, you need a trustworthy partner. Reach out to us today, and let us take care of the rest. Your peace of mind and your property’s safety are our top priorities. Call today to get started!

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