SS Water Restoration logo

Water Damage Restoration in North Texas

Emergency water removal and structural drying

SS Water Restoration provides 24/7 emergency water damage restoration for homes and businesses in North Texas. Our work includes water extraction, water mitigation and structural drying after leaks, overflows and flooding. Call (469) 737-0296 with your property location and affected rooms to discuss response availability.

Technician extracting standing water from a hardwood floor

Water removal, mitigation and restoration

Restoration crew removing standing water from a warehouse floor

Water removal addresses standing water. Mitigation focuses on limiting additional damage through extraction, drying and removal of affected materials when necessary. Restoration can also include the repairs needed after mitigation. The work your property needs depends on the source, affected materials and condition of the water.

Common Causes of Water Damage We Handle

  • Burst pipes and supply line leaks: water can spread beneath flooring and into adjoining rooms.
  • Appliance and water heater leaks: nearby cabinets, walls and floor assemblies may need assessment.
  • Toilet and fixture overflows: the source and contamination determine the cleanup approach.
  • Storm-related water intrusion: flood cleanup may involve debris, contaminated materials and drying after the source is addressed.

Inspection and moisture checks

Water can travel beneath flooring and into wall assemblies beyond the most visible damage. Inspection and moisture readings help determine which areas need attention. Thermal imaging can help guide an investigation, but a temperature pattern alone does not confirm moisture. Measurements and accessible conditions inform the drying plan.

Technician extracting standing water from a hardwood floor

Emergency water extraction

Extraction removes accessible standing water and reduces the amount left for drying equipment to handle. Wet carpet, padding, wood flooring and other materials need individual evaluation. Removing visible water does not establish that the underlying materials are dry or suitable to keep.

Air mover beside exposed wall framing and a plastic containment barrier

Structural drying and dehumidification

Air movement and dehumidification are selected for the affected space and materials. Moisture checks help assess progress and whether the plan needs to change. Drying should be evaluated against appropriate material goals rather than stopped solely because a fixed number of days has passed.

SS Water Restoration crew removing ceiling drywall beneath exposed framing

Repair planning after drying

Drying and reconstruction are different stages. Before repair work is authorized, confirm the materials to be replaced, the written scope, the company responsible for the repairs and the payment terms. The repair schedule depends on the agreed work and material availability.

Affected materials, sewage and mold concerns

Our technicians assess wet flooring, drywall, cabinets and framing to determine the next steps. Water extraction removes accessible liquid water, while structural drying and dehumidification address moisture remaining in building materials. The water conditions, material damage and drying access guide what can be dried and what needs removal.

Sewage Backup Cleanup

Sewage and mold concerns

Tell us if the loss involves a sewage backup, visible mold or persistent odor so those conditions can be considered in the scope. Learn more about our sewage cleanup and mold remediation services.

Water-damaged ceiling with exposed framing and fallen insulation

Plano Project: Toilet Supply Line Leak

A failed toilet supply line flooded a Plano home. Our team removed damaged hardwood and kitchen cabinets, made drywall flood cuts and set drying equipment before the home was ready for reconstruction. See the Plano water damage cleanup example.

Moisture meter with a hammer probe checking exposed ceiling framing

Documentation and insurance questions

We can document observed damage and the proposed restoration work. Ask what photographs, readings and scope details will be included for your project. Your insurer determines coverage under your policy; restoration documentation does not guarantee claim approval or payment.

SS Water Restoration truck and equipment trailer at a job site

Water Damage Help in Your City

We serve homeowners and businesses across North Texas. Explore the existing service information for Prosper, Frisco, Plano, McKinney and Little Elm. We also provide water damage restoration in Lewisville and Flower Mound water damage cleanup. Call with your property location to confirm availability.

Our Water Damage Restoration Process

Every property needs its own assessment. These four stages explain how we move from your first call to drying checks and repair planning.

1. Call and Assessment

Tell us when the damage started, whether the water source has stopped and which rooms are affected. We assess accessible conditions and use moisture readings to help define the work.

2. Extraction and Cleanup

We remove accessible standing water and evaluate affected materials. Contamination, damage and drying access help determine what can remain and what needs removal.

3. Drying and Moisture Checks

Air movers and dehumidifiers are placed for the affected space. Moisture readings guide progress and adjustments to the drying plan.

4. Drying Review and Repair Planning

Review the drying results and remaining repair needs before reconstruction begins. Confirm the repair scope, responsible contractor and schedule separately from mitigation.

Cost and Scope Planning

Explore extraction and equipment costs with our water damage cost estimator. Your property assessment determines the written scope and price.

Water damage restoration questions

How soon should I call after discovering water damage?

Call promptly to discuss an assessment. Tell us when you noticed the damage, whether water is still entering, which rooms are affected and whether sewage is involved. We can discuss current availability and the information needed for the next step.

What is the difference between water mitigation and restoration?

Mitigation focuses on limiting further damage through measures such as extraction and drying. Restoration may also include replacing or repairing affected finishes and materials. Ask for a written scope that identifies which stages are included.

How long does water damage drying take?

The time depends on the affected materials, the extent of wetting, access and drying conditions. Moisture readings help evaluate progress. Repair work has a separate schedule, so a drying estimate should not be treated as a promise that the entire project will be finished within the same period.

How much does water damage restoration cost?

Cost depends on the affected area, water conditions, materials, access, removal needs and equipment required. An inspection supports a scope for your property. Before authorizing work, ask what is included, how equipment charges are calculated and how changes will be approved.

Will insurance pay for the work?

Your insurer must review the cause and your policy to determine coverage and payment. We can document the restoration scope and observed conditions. Confirm coverage questions with your insurer and review the work authorization and payment terms before signing.

Can I stay in the property during restoration?

That depends on site conditions, the affected rooms, contamination concerns and the work being performed. Discuss access, occupants and any relocation concerns during the assessment. Do not assume that a room is ready for normal use just because visible water has been removed.

Restoring What Matters Most, With Precision & Care

Posted on Yelp Yelp
Busy M. profile picture
Busy M.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache. We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.
Posted on Yelp Yelp
Andrea R. profile picture
Andrea R.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
These guys were very professional and knowledgeable. I trusted them to do a good job and they came to my house and took complete control over the flooding in my upstairs bathroom and surrounding rooms along with the garage which was affected since the bathroom was on the second floor above the garage. I was mortified at the extend of the damage. I had piece of of mind knowing these guys would take care of getting the drying process completely properly and finding all the areas that had water damage. They were very reliable and came back everyday to check the progress of drying and they were quick to return my calls and emails. They disposed of the wet carpet and drywall and insulation and cleaned up. I don't believe they could have done a better job.
Posted on Yelp Yelp
Els K. profile picture
Els K.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
My plumber recommended SS Water Restoration after I had a busted pipe in the bathroom flooded the hallway, bedroom and part of living room. Stephan was very easy going and highly professional. He explained all what needs to be done and he took care of all the processes starting from drying the wet areas and dealing with my insurance. Very reliable and courteous company.
Posted on Yelp Yelp
Sophia Z. profile picture
Sophia Z.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They were great came to our home 45minutes after our water heater leaked. Shelby was quick to clean everything up! They also helped with the insurance process!

Talk with SS Water Restoration

Call (469) 737-0296 24/7 to discuss water damage at your North Texas property. Have the property location, approximate time of discovery and affected areas ready. You can also request an inspection online.

Planning for costs? Use our water damage cost estimator to explore extraction and drying equipment costs. It is a planning tool; the written scope and price depend on the property assessment.